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terms and conditions

children

  • The hotel is unable to cater for children under the age of 16.

arrival and departure

  • Check in time from 14.00 on the day of arrival.
  • Check out time by 12.00 on the day of departure.
  • If you are arriving or departing outside of these times every effort will be made to accommodate you as best we can.

deposits, prepayments and final payment

  • A credit card is required at the time of check-in
  • A 50% deposit will be taken from your credit at the time of booking.
  •  Accounts must be settled on or before the day of departure.

cancellation policy

  • Cancellations up to 28 days before date of arrival –  no fee will be charged.
  • 21 to 28 days before the date of arrival- 25% of all nights booked will be charged.
  • 7 to 21 days before the date of arrival – 50% of all nights booked will be charged.
  • 7 to 1 day before the date of arrival – 75% of all nights booked will be charged.
  • In the event of premature departure, ‘no show’ or cancellation within 24 hours of the date of arrival the original booked and confirmed stay will be payable.
  • Please note that administration charges may apply.

special offers

  • Please note: deposits received for special packages and discounted rates are non refundable

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